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WELCOME TO THE ARKANSAS PUBLIC SERVICE COMMISSION'S WEBSITE.

The Commission is charged with the duty of ensuring that public utilities provide safe, adequate and reliable utility service at just and reasonable rates. By law such rates must allow public utilities the opportunity to recover the prudently incurred cost of providing such service and a fair rate of return on capital invested by the utilities for the purpose of providing such service. The Commission is also charged with the duty of ensuring that customers are not charged excessive rates for such service.

The APSC regulates the intrastate rates and services of the public utilities in Arkansas. These utilities provide electricity, natural gas, water, telephone and pipeline safety services.  Through its Tax Division, the APSC also determines ad valorem assessments for property tax purposes on public utilities and carriers, including telecommunications providers, electric, gas and water utilities, pipeline companies, railroads, airlines, barge lines, cable television providers, motor carriers, and bus lines.

The links at the top, side and bottom of this page will help guide you through the site. Access to information regarding Daily Filings, Dockets, Rates, Annual Reports and other utility related information, can be found at our Online Services page, through the link provided on the right.  You may access information regarding late-breaking events or press releases through the Hot Topics or News Releases links, also on the right.  Links at the top of the page will provide you with information regarding the Electric, Telephone, Gas and Water or Consumer Services Sections, the Pipeline Safety Office, or the Tax Division of the APSC.  General information regarding who we are, public hearing dates, rules, forms and Spanish translations can also be found  here.  Links at the bottom of the page will guide you to employment opportunities, a list of utility and government related links, our privacy policy, and a site map.  The "Email Questions/Complaints About Utility Service" link will provide you with an email address to contact our Consumer Services Section. For website content information questions, you may use the "Secretary of the Commission Email" link or call the Secretary at 1.501.682.5782. For website technical questions, use the "Webmaster Email" link. 

Many of the decisions made at the APSC require that hearings be held either at the Commission's Little Rock, Arkansas office or at select locations in the state.  The agency calendar lists the dockets scheduled for public hearing.

The Arkansas Public Service Commission is open Monday- Friday - 8:00 a.m. - 4:30 p.m (Governor's Policy Directive No. 5)
Copyright © 2007 - 2010 Arkansas Public Service Commission. All rights reserved.
Revised: December 20, 2010