INA TVR/TRL Frequently Asked Questions
1. Who may access drivers records (TVRs) online?
In accordance with Arkansas Code § 27-50-906, the Office of Driver Services may furnish
an abstract of any driver record to:
- The driver on whom the record has been compiled;
- Any person who has been authorized in writing by the driver to obtain the driver’s
record;
- Any court having jurisdiction over traffic offenses;
- Any law enforcement officer, who shall use the report only in the line of duty in
enforcing the traffic laws of the state;
- Employers of drivers, provided that the driver has given his written consent for the
employer to obtain the driver record;
- Any insurer licensed to do business in Arkansas, or its agents,
employees, or contractors, in connection with the driving record of an
insured or applicant;
- Any governmental department or agency upon a showing of reasonable cause as to why the
driver record should be issued to such governmental department or agency in order for the
governmental department or agency to effectively carry out its statutory duties;
- A driver license status report shall be available to rental car
companies who otherwise meet the requirements of this section for
receiving an abstract of a driver’s record upon the payment of one
dollar ($1.00) for each license number checked. This fee shall be
deposited to the State Treasury into the State Central Services Fund as
a direct revenue to be used by the Department of Finance and
Administration, Revenue Division. The Information Network of Arkansas
may charge an additional fee for the service of transmitting this
information electronically.
2. Can anyone with internet access get TVRs?
No. INA follows the same guidelines and statutory restrictions now used by the Department
of Finance and Administration, Office of Driver Services for all TVR/TRL requests. In
order to access Arkansas TVR/TRL information, a person must first be a subscriber to INA's
premium services. New subscribers wishing to access TVR/TRL information must sign and
return to INA a statement of intent and completed subscription before they are allowed to
request a TVR/TRL.
INA keeps all subscriptions and statements of intent for every TVR/TRL subscriber and all
TVR/TRL requests are logged by our server and written to an immutable storage device.
After each request, the Office of Driver Services sends out a letter to the person whose
information was requested informing them that their TVR/TRL record has been requested.
3. What are the costs?
Subscribers to the INA network may access drivers records (TVRs) 24 hours a day, 7 days a
week for a subscription of $75/year plus statutory fees per record. Currently the fee for
a single non-commercial drivers record is $8.50 and the fee for a single commercial
drivers record is $11.50.
Each subscription provides up to ten (10) usernames and passwords. For more information
please see the INA Subscription Page.
4. What about title, registration and lien (TRL) information?
This information will be available online sometime in the future.
5. Do I have to buy another subscription to access TRLs?
No, one subscription provides access to all INA premium services, including TVR and TRL
searches.
