You have reached the Help Center for Arkansas.gov, a service of the Information Network of Arkansas.
Our Technical Support Representatives are unable to address policy-related or delivery of purchased item questions on behalf of state or local government agencies. For these issues or requests, please contact your state or local government agency Help Desk.
Please click here to access our online State Agency Directory.
For Direct Assistance About :
Child Support: 1-877-731-3071 or contact online
Inmates - Arkansas Department of Correction: 1-870-267-6999 or firstname.lastname@example.org
Offer of Personalized Plates: 1-501-682-4667
Frequently Asked Questions
Q: How long does it take a deposit to reach an inmate’s account?
A: Inmate banking transactions can take up to 72 hours to be placed in an inmate’s account. Weekends and holidays are not included in the 72 hour timeframe. i.e.: If a transaction is made on Friday the 72 hour timeframe would end on Wednesday.
Q: Do you need your PID number to pay your Probation fees online?
It is not neccessary to have your PID number, but it may be helpful if you have a common last name to narrow down the results. If you do not know your PID, contact your local probation office
to obtain it.
Q: Where can I find Arkansas Employment Resources?
A: There are two sources for job seekers in Arkansas:
1. Visit the Arkansas State Jobs website
and create an account. Once the account has been created you will be able to search and apply for Arkansas State jobs.
Q: How do I obtain the status of my Personalized License Plate order?
A: Contact the Personalized License Plate Office at: (501) 682-4667
Q: How to I check the status of my Arkansas Income Tax Refund?
Q: What agency completes verification of employment for an Arkansas state employee?
A: Contact the Office of Personnel Management at: (501) 682-1823
Please note that we provide online services to state agencies and are not a state agency.
For technical support on online services you may contact us using the methods listed below.
Information Network of Arkansas
425 W. Capitol, Suite 1620, Little Rock, AR 72201
Chat with our Customer Service Representatives M-F 8am to 5pm using Text4help (standard text messaging rates apply).
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