• USA Jobs
    A helpful site about available jobs.
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    Information regarding Arkansas' Interactive Voice Response System.
  • ArkNet
    Link to the web-based continued claim application for Arkansas Unemployment Insurance.
  • Claim Help
    Information about filing claims.
Home > Unemployment Services

Unemployment Services


The Unemployment Services division provides financial assistance and employment services to jobless workers.

Filing Unemployment Insurance Claim


By using your touch-tone telephone Department of Workforce Services provides a quick and efficient way to file your weekly claim for benefits. ArkLine provides you with updated information. In addition, ArkLine can be used to verify when your weekly claim was processed.


ArkNet is the web-based continued claim application for Arkansas Unemployment Insurance weekly benefits via the Internet.

If you currently have a valid Arkansas claim for Unemployment Insurance, you may choose to file for weekly benefits online. To use ArkNet, Arkansas's continued claims website, you must have access to a computer, a printer, and an Internet Connection.

Claim Help

Claim Help: A guide to understanding Arkansas' Unemployment Insurance (UI) program. The Department of Workforce Services makes it easy for you to learn what you need to know about filing a claim for benefits. Just choose a topic from the links provided.

Disaster Unemployment Assistance

Disaster Unemployment Assistance (DUA) is a federally-funded program administered by the U.S. Department of Labor and State Employment Security Agencies under the disaster relief and emergency assistance act of 1974, as amended by the Robert T. Stafford Disaster Relief and Emergency Act of 1988.

DUA provides financial assistance and employment services to jobless workers and the self employed when they are unemployed as a direct result of a major natural disaster.


EZARC (Easy Arkansas Claims) is a web-based application that allows anyone to file an initial or additional claim for Arkansas Unemployment Insurance via the Internet.

If you are working less than full-time, or have completely separated from your last job, you may file your Arkansas Unemployment Insurance claim from your own home. To file an EZARC online claim, you must have access to a computer, a printer, and an Internet Connection.

For the best (and quickest!) results, please have the following information ready when you access the EZARC website:

  • Your name & mailing address
  • Your Social Security Number
  • The name & address of your last employer
  • The last day you worked & the reason you are no longer working

Completing your Internet claim will take approximately 30 minutes. You will receive online confirmation once you have successfully submitted your claims application.

NOTE: You are not required to have access to a PC in order to file a claim for Arkansas Unemployment Insurance. You may also report to any DWS local office and complete a claim application. Ask for details at any DWS local office.

Trade Adjustment Assistance (TAA)

Trade Adjustment Assistance (TAA) is a benefit for those workers who lose their jobs or whose hours of work and wages are reduced as a result of increased imports. TAA includes a variety of benefits and reemployment services to help unemployed workers prepare for and obtain suitable employment. Workers may receive assistance in skill assessment, job search workshops, job development/referral and job placement. In addition, workers may be eligible for training, job search allowance, a relocation allowance, and other reemployment services.

Trade Readjustment Allowance (TRA)

Trade Readjustment Allowances (TRA) are a form of Trade Adjustment Assistance (TAA) that is paid to an eligible adversely affected worker on a weekly basis after he/she exhausts entitlement to regular unemployment compensation, including state and federal extensions.

UI Benefit Appeals

Guide to the Appeals Process

Appealing a UI Determination

UI Claimant Forms

The UI Claimant Forms page contains adobe acrobat (.PDF) downloadable versions of forms that claimants will need as well as instructions on how to properly fill out those forms.

Contact UI

The Contact UI Page has information for both Unemployment Claim Assistance and Employer Account Assistance

DWS Laws and Regulations

Workforce Services Regulations

Department of Workforce Services Law

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