The Department of Workforce Services (DWS) will send an e-mail reply to customers. Customers who do not have an e-mail address will be contacted by telephone. In addition, DWS will post questions and answers (Q&As) by category on a monthly basis.
The Q&As are grouped by the major categories listed below. Click on the applicable category link to view the complete listing of Q&As pertaining to that category.
Local Workforce Investment Boards (LWIB) and Youth Councils, Chief Elected Officials, state and local five-year plan, One-Stop centers, Memorandums of Understanding (MOU), Equal Employment Oppurtunity (EEO), and more.
Documentation, eligibility requirements, youth, priority of service, and more.
Eligible Training Provider List (ETPL)
Application process, requirements, access to the list, and more.
Procurement, allowable costs, cost allocation, cost categories, cost pools, and more.
Who is included, when do they begin, what services are provided, and more.
Adult and youth measures, common measures, and more.
Participant data and reports, Arkansas JobLink, and more.
Services and Training
Supportive and follow-up services, Individual Training Accounts (ITA), customized training, on-the-job training (OJT), and more.
Statewide Projects (General)
All issues regarding existing statewide projects.