• USA Jobs
    A helpful site about available jobs.
  • ArkLine
    Information regarding Arkansas' Interactive Voice Response System.
  • ArkNet
    Link to the web-based continued claim application for Arkansas Unemployment Insurance.
  • Claim Help
    Information about filing claims.
Home > ARClaimHelp

Welcome to ARClaimHelp

A guide to understanding Arkansas' Unemployment Insurance (UI) program. The Department of Workforce Services makes it easy for you to learn what you need to know about filing a claim for benefits. Just choose a topic from the links provided:

ADWS Home Page

Fraud Warning

Department of Workforce Services Home Page
A guide to all the services offered by ADWS - check here for information on Employment Services and Labor Market Statistics
Reporting Information Accurately
Important information about claiming for benefits in a truthful and accurate manner. Penalties can be assessed for willfully withholding information.

Adobe PDF Icon ADWS ArkLine Pamphlet


DWS' IVR System, ArkLine
Information explaining the fast and easy way to claim weekly benefits using Arkansas' Interactive Voice Response telephone system, ArkLine.
Internet Initial Claim Filing Process
Try the newest way to file your new or additional claim - over the Internet!


Adobe PDF Icon Direct Deposit Brochure

Continued Claims - Internet

File for weekly UI benefits from home!

Provides useful information regarding receiving UI payments via Direct Deposit.

UI Law

Adobe PDF Icon Debit Card Brochure

Arkansas Department of Workforce Services Law
The Arkansas Department of Workforce Services Law that governs your UI claim can be searched in Title 11 - chapter 10 of the Arkansas Code.
Provides useful information regarding receiving UI payments via Debit Card.

Adobe PDF Icon UI Handbook

ADWS Confidentiality Policy

Unemployment Insurance Information Handbook
An explanation of the Benefit Provisions of the Employment Security Law and Policies to help you understand your rights and responsibilities while filing for unemployment insurance.

For interstate claimants, there is the
Adobe PDF Icon UI Interstate Claimant Handbook

DWS Protects Your Information
Read about our policies that guarantee the safety of the data you provide when filing your claim - whether over the Internet or at a local DWS office.



Frequently Asked Questions
Do you have a question? It might already be answered! Check here.
Unemployment Insurance Words and Terms
A list of words and terms unique to UI commonly used in reference to the claim process.

Contact Us

Need more information?
Choose a contact from the directory of local and central office telephone numbers.

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    Translation Software Disclaimer

DWS Contact Information

Hours of Operation:
Monday thru Friday 8:00 a.m. to 4:30 p.m

Unemployment Insurance Local Offices

Unemployment Information

UI Claimant Handbook Weekly Certification Process: DWS Information: Filing a Claim on the Internet: Continued Claims on the Internet: UI Payment Information