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| Technical
Support |
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| Our
technical staff is available during regular office hours for
telephone support. You may also e-mail
our staff with any questions or problems regarding Driver
Watch. Please be as specific as possible in you
correspondence so that we may assist you in a timely manner. |
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| Updating
Your Subscription Account |
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| Please
notify our office if any of the information on your subscription has changed. All modifications, including
user names and requesting lost passwords, must be made in writing on
company letterhead and faxed to 501-324-8904. |
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| Changing
Your Subscription Password |
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| Once
a password has been issued, it is the responsibility of
each subscriber to keep the password in a safe
location. Tyler Arkansas will not give passwords over the
phone. If you have forgotten your password, you must
request a new password in writing on company
letterhead. For security purposes, we advise our
subscribers to change their passwords quarterly. |
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| View
Your Subscription Billing Statement |
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| You
may view your monthly account transaction statement at any
time. The activity for the current month will be
available as well as any other month that you were a subscriber. This summary shows all driver record
transactions, including single driver status and full record
searches. |
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| Link
to Immediate Full Record Search |
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| As a
subscriber, you are also entitled to access individual
commerical and non-commerical driver records instantly. Record requests are $13.00 each and will be
added to your subscriber account. This is an off-site link
and you will be prompted for you username and password.
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| Link
to Immediate Driver Status Search |
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| As a
subscriber, you are also entitled to access individual
commerical and non-commerical license status reports
instantly.
Status reports are $2.00 each and will be
added to your subscriber account. This is an off-site link
and you will be prompted for you username and password. |
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