| Q. |
I
want to do business with ACI. Do
I qualify? |
| |
|
| A. |
Current
customers include state and local government,
tax-supported and non-profit agencies, and
state employees. Please contact our
Customer Service Office for additional
information. Use the e-mail form below for
verification or call us at 877-635-7213.. |
| |
|
| Q. |
How
will I be billed? |
| |
|
| A. |
Per
state statue, we do not invoice our customers
until the order has been completed and the
product delivered. |
| Q. |
Will I be billed a delivery
fee? |
|
|
| |
Effective
June 1, 2008, ACI will begin
charging for delivery. |
|
The
charges are listed below: |
|
|
| A. |
Delivery charge for Pulaski County:
$5.00 |
|
Delivery charge within 100 miles of Little
Rock: $10.00 |
|
Delivery charge for remainder of
Arkansas: $15.00 |
|
No delivery charge for printing or imaging |
|
|
|
After
much consideration, we felt that a delivery
charge |
|
would
be the fairest and easiest solution to offset
the |
|
increasing
fuel situation. |
|
We will
also offer you the option to pick up your
order at |
|
the ACI
Warehouse at 2600 East 145th Street, Little |
|
Rock,
AR. |
|
|
| Q. |
Do
you accept credit cards? |
| |
|
| A. |
Yes we
are currently accepting credit cards.
Orders must be placed via the ACI Web Catalog
to use your credit card. A Terms
Agreement form (see below) must be filled out
and received at the ACI Customer Service
Office before a credit card transaction can be
completed. Credit cards cannot be used
to pay existing statement balances. For
additional assistance, contact the Customer
Service Office at 877-635-7213. |
|
|
| |
|
| Q. |
How
do I obtain a customer order
number? |
| |
|
| A. |
Fill out
the Terms Agreement form, located
here. |
