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Arkansas Receives a B+ on the 2012 Digital States Survey

Arkansas Improves It's Score From a B in 2010 to a B+ in 2012

In the newly released Digital States Survey 2012 from the Center for Digital Government, eight states received A grades, doubling the number from 2010, with Michigan and Utah receiving an A and California, Minnesota, Ohio, Pennsylvania, Tennessee and West Virginia receiving an A-.

All 50 states participated in the survey and received grades ranging from A’s to D’s. Besides the eight A grades, 22 states received B’s, 18 states received C’s and two states received D’s for the first year ever.

To see the full list of state grades visit http://www.centerdigitalgov.com/survey/61

“The 2012 survey really focused on evaluating what policy makers and the public care about,” said Todd Sander, executive director of the Center for Digital Government. “Survey results clearly show that it is possible, even during challenging economic times, for state government to continue to innovate and improve service delivery through the application of information technology.”

The survey evaluated states based on a set of criteria including: implementations that support state priorities and policies to improve operations or services, quantifiable hard and soft-dollar savings or benefits, progress over the last two years, innovative solutions or approaches, and effective collaboration. Those states which received high marks demonstrated results across all criteria. State performance was evaluated by a judges’ panel of the Center for Digital Government analysts, executives and Senior Fellows.

The states will be recognized at an awards party on October 21st at the US Grant Hotel in San Diego, CA.

The Center for Digital Government thanks Deloitte, EMC, Microsoft, NIC, Symantec and Verizon for underwriting the survey and for their support of states nationwide.
About the Center for Digital Government

The Center for Digital Government is a government research and advisory institute on information technology policies and best practices in state and local government.

The Center is a division of eRepublic, a national publishing, event and research company focused on smart media for public sector innovation.