High Demand Positions
Nursing
- Division of Children and Family Services
- Division of Medical Services
- Division of Developmental Disabilities Services
- Division of Behavioral Health Services
Family Service Worker
Program Eligibility Specialist
The Program Eligibility specialist works under general supervision and is responsible for determining family eligibility for services, performing case management duties and maintaining client records. This position is governed by state and federal laws and agency policy.
The Program Eligibility Specialist has regular contact with clients, agency/institution personnel, local communities, colleges and vocational/technical schools, private organizations, and the general public. The minimum qualification required for application is a formal education equivalent of a bachelor's degree in psychology, sociology, social work, general business, or a related field.
Examples of work:
- Interviews clients to obtain information necessary to determine eligibility, informs clients/families of laws or regulations governing program assistance, and discusses client rights and responsibilities.
- Administers and scores basic education tests to determine client interests and barriers to employment, and to determine approximate level of educational ability.
- Reviews and verifies client information through field investigations and record/computer searches of various sources.
- Determines client/family needs and assistance eligibility for single or multiple programs by reviewing obtained information, screening applications, and calculating eligibility amounts based upon established formulas.
- Provides motivational counseling to clients/families in developing plans and strategies to maximize client/family's economic self sufficiency, and assists families in overcoming identified employment barriers through development of employability plans.
- Gathers, analyzes, organizes, and enters information approved by supervisor into agency computer systems in order to record actions, make required changes, and authorize client/family-specific services.
- Determines scope/extent of available community resources and assists clients/families in obtaining available services.
- Creates, documents, and maintains complete case records for each client/family and maintains systems of monitoring and tracking case activities.
- Performs related responsibilities as required or assigned.