FAQs - Frequently Asked Questions
What is a continuous position?
A continuous position is continuously advertised with no closing date. DHS is continuously looking for people to fill these positions. Once you apply for a continuous position, your application is kept on file for 60 days. After 60 days, you must reapply for the position to still be considered. Make sure to select which counties you are interested in working in. Qualified applicants are contacted for continuous positions once a vacancy becomes available.
What is an advertised position?
An advertised position is a vacant position that DHS is actively trying to fill. These positions have closing dates and position numbers. All interested applicants must apply by the specified closing date to be considered.
How do I apply?
You may apply online at www.arstatejobs.com. You must set up a Username and Password in order to apply.
Have I applied for the job once I have completed my application?
Completing the application DOES NOT mean you have applied for the job. Once you have completed the application, you can use it to apply for any job on the website. You can search for jobs by position name or position number. Once you have found the job, simply click "Apply for Job."
Where do I send my transcript if a job application requires one?
If you have submitted an application for a position that requires a transcript, you may mail your transcript to the following address:
Arkansas Department of Human Services
P.O. Box 1437, Slot W301
Little Rock, AR 72203
The transcript must be an official transcript sent from the university or college you attended.
How do I know my application was received?
When you go to www.arstatejobs.com, go to "Account Login." Login using the username and password that you created. You will be taken to a screen with three tabs: "Home," "Preferences," and "My Application." Click on the "Home" tab. you should see a list that reads "Positions You Have Applied For." If the job is listed here, then it was received by the agency.
Should I call the agency once I have applied?
There is no need to contact the agency once you have applied for the job. The agency will receive the application once you apply for the job.
What do I do if I forget my Username and/or Password?
Click "Reset Login." You will be asked to verify your SSN, street address and date of birth. Then enter the code that appears in the box on the form. Press "Submit." You will be shown all usernames associated with the information you entered. Then click "Reset password," and a temporary password will be displayed on screen. Use that password to log in to your account.
What if I'm having trouble with the Web site?
If you are experiencing problems applying online, please call 1-877-727-3468 for assistance.