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Joni Jones, 
Director

 

Division of County Operations

 

Donaghey Plaza South

700 South Main Street

Little Rock, AR 72201

 

P.O. Box 1437

Mail Slot S301

Little Rock, AR 72203-1437

 

 

 


  

Mission:

To ensure the delivery of quality human services that strengthen the health and well-being of Arkansas' children, families and adults.

The Arkansas DHS Division of County Operations provides leadership and support for 86 county offices in 75 counties.  The Division employs approximately 1800 Arkansans and has an annual operating budget of more than $210 million dollars.


The Division is responsible for administering the following economic programs:

ARKids First Program

Contact your local county DHS office for more information or call:

888-474-8275

ARKids First provides health insurance to children who otherwise might not get medical care.  The program offers two coverage options.  ARKids A offers low income children a comprehensive benefits package.  ARKids B provides limited coverage for slightly higher income families.  ARKids B requires a small co-pay for most services.

Commodity Distribution Program

501-371-1400

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Commodity Distribution Program processes and distributes raw commodities donated by the U.S. Department of Agriculture to schools and other eligible recipient agencies in Arkansas that participate in the National School Lunch Program and Summer Food Service Program.

Community Services Block Grant Program (CSBG)

501-682-8719

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The Community Services Block Grant Program provides funds to support services and activities that are designed to assist low-income families to become self-sufficient.  Services are provided through the 16 Community Action Agencies in the state. 

AR CSBG State Recovery Plan

CSBG Recovery Plan Assurances

Distribution Formula

Notice of Public Comment ARRA

 

Disaster Services

800-482-8988

The Disaster Services Program provides financial assistance to families affected by state and federally declared disasters who meet income and other criteria.

Emergency Food Assistance Program

501-371-1400

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The Emergency Food Assistance Program distributes commodities to food banks, soup kitchens, shelters and other nonprofit agencies.  Donated foods are also made available for Disaster Assistance.

Emergency Shelter Grants Program

501-682-8723

The Emergency Shelter Grants Program assists local communities improve the quality of life for the homeless by: (1) Providing grants for minor renovations, rehabilitation or conversion of buildings for the homeless, (2) Providing funds for payments of certain operating and maintenance expenses, (3) Providing funds for essential social services expenses, and (4) Providing funds to be used for homeless prevention efforts. 

Supplemental Nutrition Assistance Program (SNAP) (formerly known as the Food Stamp Program)

Contact your local county DHS office for more information or call:  800-482-8988

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The Supplemental Nutrition Assistance Program provides food assistance to eligible households to cover a portion of a household’s food budget.  Benefits are distributed through an Electronic Benefits Transfer (EBT) card.  In addition to food assistance, the program provides food stamp recipients with nutrition education, employment & training, and work experience in some cases.

Home Energy Assistance Program (HEAP)

501-682-8726

The Home Energy Assistance Program provides financial assistance to approximately 60,000 households each year to help them meet the costs of home energy i.e. gas, electricity, propane, etc.  It also offers weatherization services and case management activities which are designed to encourage and enable households to reduce their energy costs and thereby, their need for financial assistance.  

Medicaid

Contact your local county DHS office for more information or call:

800-482-8988 for information on eligibility and enrollment, or 800-482-5431 for information on services covered by Medicaid

Click here for a quick reference to Medicaid

Medicaid reimburses health care providers for covered medical services provided to eligible needy individuals in certain categories. Eligibility is determined based on income, resources, Arkansas residency, and other requirements.  Covered services also vary among categories.   Categories are summarized below under these two headings:

1.  Aged, Blind and Disabled Categories

Individuals aged 65 and older who meet income, resource and other requirements are eligible for full Medicaid coverage.

Individuals who are determined blind or disabled based on Social Security Administration criteria who meet income, resource and other requirements are eligible for full Medicaid coverage.

Medicare Savings Program provides limited coverage to supplement Medicare recipients.  Coverage varies based on income, ranging from payment of the Medicare premiums, deductibles and co-insurance for low-income individuals to paying only a portion of the Medicare Part B premium for individuals with higher incomes.

Medicare Savings for Qualified Beneficiaries Application (QMB, SMB, Q1-1, Q1-2) (Cover) (Instructions) (County Addresses)

Long Term Care - Individuals who are residents of nursing homes may qualify for Medicaid if the care in the facility is medically necessary and they meet income, resource and other criteria.

ElderChoices covers individuals age 65 and older who would be eligible if they were in a nursing facility, but choose to remain at home.

Alternatives for Adults with Physical Disabilities covers individuals who are physically disabled and between the ages of 21 and 65 who would be eligible for Medicaid if they were in a nursing facility, but choose to remain at home.

DDS Alternative Community Services covers individuals of any age who are determined to be developmentally disabled. Who would be eligible for Medicaid if they were in a nursing facility, but choose to remain at home.

Working Disabled provides full coverage to disabled individuals who are working.  Individuals with lower income pay the normal Medicaid co-pays.  Individuals with higher income pay higher co-pays.

Disability Medicaid application DCO-777

2.  Children & Family Categories

Needy children under age 19 who meet income, resource and other requirements are eligible for full Medicaid coverage under the ARKids First  program.

ARKids First Application (English)

ARKids First Application (Spanish)

A parent or other caretaker relative of children under age 18 with an absent, disabled or unemployed parent who meet income, resource and other requirements are eligible for full Medicaid coverage.

Needy pregnant women who meet income, resource and other requirements are eligible for full Medicaid coverage

Pregnant Women with income up to 200% of Federal Poverty Level may be eligible for limited coverage if they meet certain income, resource and other criteria, including prenatal, delivery, postpartum and conditions which may complicate the pregnancy.  Coverage continues through the pregnancy and until the end of the month that the 60th day postpartum falls.

Family Planning provides limited coverage that includes family planning services only to women of childbearing age and who also meet income, resources and other criteria.

Family Planning Application (English)

Family Planning Application (Spanish)

Refugee Resettlement Program

800-482-8988

The Refugee Resettlement Program assists newly arrived eligible refugees to assimilate into the American way of life.  The program offers financial and medical services to eligible refugees for up to five years.

Transitional Employment Assistance (TEA)

Contact your local county DHS office for more information or call  800-482-8988.

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Follow the link above for Policy information and TEA Application 

The TEA program is a time-limited assistance program to help needy families with children become more responsible for their own support and less dependent on public assistance.  In addition to monthly cash assistance, employment-related services are provided to parents, including job-readiness activities, transportation assistance, childcare assistance, and other supportive services so that the parent can engage in work or education and training activities.

Weatherization Assistance Program (WAP)

800-482-8988

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The Weatherization Assistance Program installs energy conservation materials on the homes of 1300 low-income families annually to lower utility bills.  Materials generally installed include insulation of ceilings, duct sealing, weather-stripping and caulking doors and windows, replacement of broken windows and health and safety measures that are required prior to weatherization.  

Weatherization Plan ARRA

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