TABLE OF CONTENTS

Section I. Introduction

1.1. Purpose of Manual

1.2. Legal Authority

1.3. Eligibility

1.4. Criteria for Evaluation and Training

1.5. Application, Evaluation and Training Process

1.5.1. Applicant
1.5.2. Evaluee
1.5.3. Trainee
1.5.4. Certified Licensee

1.6. Evaluation and Training Rights and Responsibilities

1.6.1. Purpose
1.6.2. Program Rights and 
          Responsibilities
1.6.3. Training Manager's Rights 
          and Responsibilities
1.6.4. Payment
1.6.5. Training Money
1.6.6. Complaints and Grievances
1.6.7. Completion of Evaluation
1.6.8. Assignments
1.6.9. Absenteeism
1.6.10. Conduct

1.7. Licensing

1.8. Deficiency and Upward Mobility Training

1.9. Extension of License Certification

Section II. The State Committee of Blind Vendors

2.1. Committee Functions

2.2. Committee Organizational Structure

2.3. Election of Committee Members

Section III. Licenses

3.1. Issuances of Licenses

3.2. Termination of Licenses

Section IV. DSB--Vendor Obligations

4.1. Operating Agreement

4.2. Specific Policy Requirements

4.2.1. Appearance of Facility
4.2.2. Appearance of Vendor and Employees of Vendor
4.2.3. Betting or Wagering
4.2.4. Cigarette and Tobacco Permits
4.2.5. Checks
4.2.6. Credit
4.2.7. Display of License
4.2.8. Food Service Permits
4.2.9. Petty Cash
4.2.10. Pricing of Merchandise
4.2.11. Suppliers
4.2.12. Telephone Usage
4.2.13. Training
4.2.14. Coin Wrappers
4.2.15. Sandwich Labels
4.2.16. Firearms
4.2.17. Smoking/No Smoking
4.2.18. Gross Profit Percentage
4.2.19. Telephone Bills
4.2.20. Drugs or Alcohol
4.2.21. Non-employees
4.2.22. Merchandise Loss

4.3. Evaluation of Vendor

4.3.1. Purpose

4.3.2. Evaluation Procedures

4.4. Facility Audits

4.5. Annex Locations


Section V. Vendor Employment Statuses

5.1. Initial Assignment

5.2. Displacement Status

5.2.1. Insurance for Displaced Managers

5.3. Transfer or Promotion

5.4. Selection of Vendor for Transfer or Promotion

5.4.1. Composition of Transfer and Promotion Subcommittee

5.5. Disciplinary Action

5.5.A. Licensed Vendor Without A Location

5.6. Resignation

5.7. Termination

5.8. Retirement

5.9. Employment of Relief or Extra Help

5.9.1. State Paid Relief Personnel
5.9.2. Essential Extra Help
5.9.2.1. Required Payroll Information
5.9.2.2. Payroll Reporting
5.9.3. Non-essential Extra Help
5.9.4. Maximum Wages to be Paid Extra
           Help 
5.9.5. Criteria for Employment of Extra
           Help 

Section VI. Leave Policies

6.1. Annual (Vacation) Leave

6.2. Sick Leave

6.2.1. Ordinary Sick Leave
6.2.2. Extended Sick Leave
6.2.3. Immediate Family - Illness
6.2.4. Funeral
6.2.5. Maternity

6.3. Leave Other Than Vacation or Sick Leave

6.3.1. Agency Business
6.3.2. Jury Duty
6.3.3. Training While Not On Suspension
6.3.4. Administrative Leave

6.4. Non-Essential Leave

Section VII. Setting Aside of Funds

7.1. Purposes for Which Set-Aside Funds May Be Used

7.2. Method Used to Establish Set-Aside Schedule

7.3. Set-Aside Contributions

7.4. Fair Minimum Return

Section VIII. Distribution and use of Vending
Machine Income

8.1. Vending Machine Income on Federal Property

8.2. Vending Machine Income on State and Other Property

Section IX. Repair and Replacement of Equipment

9.1. Maintenance and Replacement

9.2. Repair and Replacement of Equipment--Emergency

Section X. Financial Information

10.1. Payroll Procedures

10.1.1. Processing Statements from Local Suppliers
10.1.2. Weekly Sales Report
10.1.3. Operating Expenses
10.1.4. Period Report
10.1.5. Draw Payroll
10.1.5.1. Lost Draw, Commission or Payroll Checks
10.1.6. Commissions

10.2. Inventory Gains or Losses

10.2.1. Inventory Changes

10.3. Federal, FICA, and State Income Tax Liability

10.4. Insurance

10.4.1. Life Insurance
10.4.1.A. Vendors in Displaced Status
10.4.2. Cancer Insurance
10.4.3. Liability Insurance
10.4.4. Workers' Compensation Insurance
10.4.4.1. Workers' Compensation Claims

10.5. Retirement Contributions

Section XI. Administrative Review, Evidentiary Hearing and
Arbitration Procedures

11.1. Administrative Review Procedures
11.1.1. Procedures

11.2. Full Evidentiary Hearing Procedures
11.2.1. Procedures

11.3. Arbitration Procedures
11.3.1. Definitions
11.3.2. Communications
11.3.3. Complaint by Blind Vendor
11.3.4. Arbitration Clerk
11.3.5. Review and Disposition of Complaint
11.3.6. Designation of Arbitration Panel
11.3.7. Answer to Complaint
11.3.8. Notice of Arbitration and Pre-Arbitration
Conference
11.3.9. Conduct of Arbitration
11.3.10. Rights of Parties
11.3.11. Rules of Evidence
11.3.12. Deposition
11.3.13. Unsponsored Written Material
11.3.14. Official Transcript and Record
11.3.15. Arbitration Briefs and Decision
11.3.16. Costs of Arbitration

Appendix A. Forms and Instructions

Set-Aside Schedule

Trainer Agreement, VFP-29

Vendor Evaluation, VFP-17

Agreement for Operation of a Vending Facility under
Randolph-Sheppard Act Between the Division of Services
for the Blind, VFP-25

Leave Form, VFP-3

Weekly Sales Report, VFP-6

Four Week Report, VFP-10

Inventory Form, VFP-5

Employee Time Sheet, VFP-1

Management Service Contract, VFP-30

Federal Employee's Withholding Allowance Certificate (W-4)

State of Arkansas Employee's Withholding Exemption Certificate (AR-4EC)

Employment Eligibility Verification (Form I-9)

Employment Application, Vending Facility Program, VFP-11

Receipt for Petty Cash Funds, VFP-28

Retirement Contributions Schedule