Complaints_Page 

Complaints

One of the responsibilities of the Arkansas Psychology Board is to investigate complaints about the individuals licensed by the Board.  

Any concerned citizen or entity can file a complaint about the practice of a licensee with the Board. Please read the following carefully the procedures for filing complaints with the Board.

Note:  Complaints will waive rights, patient and otherwise, to confidentiality as part of the process of the complaint being investigated.  This is an unavoidable aspect of the process due to the legal nature of the process.

All Complaints Must Be in Writing

A formal complaint must be made in writing and the document must be signed and dated. Complaints will not be accepted by email or phone. 

Please use the complaint form provided.  Please add sheets as needed behind the form.  Complaints will not be considered to be filed until they are received in writing. 

Send your form/letter to:

Arkansas Psychology Board
ATTN:  Complaints Committee
101 East Capitol, Suite 415
Little Rock, AR 72201 

Be Detailed in Reporting the Complaint

It is important to give as much detail as possible when making your complaint.  Please provide:

A.     The licensee’s name and license number

B.     Your name and contact information

C.     Ethical standards you feel the practitioner violated

D.     A chronological history of the pertinent facts.

E.      Copies of documents relevant to your complaint such as court orders, reports, progress notes, etc. 

The American Psychological Association (APA) website is www.apa.org. 

The ethical standards can be found here:
Ethical Principles of Psychologists and Code of Conduct of the American Psychological Association.   

If you have difficulty reaching these pages, the board will gladly assist you. 

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Arkansas Psychology Board 
101 East Capitol, Suite 415
Little Rock, AR  72201
Telephone: (501) 682-6167
Fax: (501) 682-6165

   www.arkansas.gov/abep
   APBinfo@arkansas.gov